home >  categories >  cakes >  bonbonerie >  reviews

BonBonerie

Services:

Cakes

2030 Madison Road, Cincinnati, OH 45208
 
Overall Rating
4.8 out of 5.0
Quality of Service:
4.9/5.0
Responsiveness:
4.8/5.0
Professionalism:
4.9/5.0
Value for Cost:
4.6/5.0
Flexibility:
4.7/5.0
 
55 Total Reviews
 
Kacie
Wedding: 12/17/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
What an amazing job they do. The cake was perfect in every way. It was simple but tasted phenomenal. Decorated exactly as we wished. The BonBonerie is a full service bakery that does wedding cakes, not a wedding cake store. The product is pure quality. It was carefully delivered and setup. They take great pride in their confections and we are grateful customers. Everyone absolutely loved the cake. Great experience.
donaldab
Wedding: 10/8/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
While the provided options for cake design are beautiful, I was able to design something a little different and the staff welcomed that. Went with the White Chocolate Romance flavorings, with the addition of the raspberry preserves, and it was a big hit. I also brought in decorations for the cake from an outside vendor and they incorporated them wonderfully. The BonBonerie also provided our wedding favors in the form of cupcakes for guests to take home, which went over well with said guests :)
melanieandbrad
Wedding: 9/24/11
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
The BonBonerie was wonderful from our free tasting (with tons of leftovers!) to delivering a beautiful and delicious cake on the wedding day. Everything was just as we had discussed. Our deposit was also quickly returned upon turning in the cake tray.
masteret
Wedding: 9/17/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The cake that arrived did not look like the one we had picked out. The one originally chosen had several large flowers; this one had many tiny flowers. Overall though, it still looked beautiful and tasted fantastic. I would recommend.
Cornel
Wedding: 8/20/11
4.1 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
2.5/5.0
Great wedding cake! The cake was super delicious and their design was beautiful, but they are not very flexible beyond their comfort zone. Also, if I were to do it again, I'd take fewer layers of icing. Their icing is very tasty, but they just use WAY too much.
Diana
Wedding: 8/6/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The BonBonerie staff do a wonderful job at listening to what you want and then helping to make it happen. We chose a cake style that was not in their repertoire, but they did a wonderful job at bringing our concept to life. We used them not only for our cake, but for cupcakes and cookies too. Simply delicious!
Jenna
Wedding: 7/9/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
A little expensive, but worth it! The cake was the best of any we tasted and they also had very unique and beautiful designs. After 4 tastings, BonBonerie was a clear favorite. Would recommend them!
Tara
Wedding: 6/11/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I cannot say enough about how AMAZING my wedding cake was. It was beautiful, the most delicious cake I've ever had, and exactly what I wanted. I didn't even get to taste ahead of time since I came from out of town, but Carol helped me to figure out EXACTLY what I wanted, from design to flavor to size. We had the lemon dream, and the BonBonerie did a stunning job decorating it with red swirls on a white background, so it worked beautifully with my Indian wedding. Stunning photos, and I am already salivating over my one-year anniversary top tier...!! If I lived in town, I'd be at this place way too often!! Really, you cannot go wrong with BonBonerie's beautiful work, exquisite taste and lovely service. They even coordinated with all my other vendors ahead of time!
caili2005
Wedding: 5/21/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
loved our cake!
Kim
Wedding: 5/20/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Delicious, beautiful and reasonably priced. I definitely recommend the BonBonerie!
Caitlin
Wedding: 5/14/11
3.3 out of 5.0
Quality of Service:
2.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
2.5/5.0
Flexibility:
2.5/5.0
My experience with Bonbonerie was very hit-or-miss. The service we received before the wedding really depended on who we were working with. The day of our wedding, the cake tasted absolutely amazing (I would kill for a piece right now!) but the cake partially collapsed during the Bonbonerie delivery. For the price we paid, I am very surprised that the structural quality was so poor, and that the delivery was not successful. The cake did not have extreme decoration or anything heavy on it- it was a very simple design for 150 servings that should not have been hard to transport. They were very apologetic and gave us a discount on the cake, but that doesn't really make up for having a cake that was about to fall over throughout the entire reception! I'm sure that not every cake they deliver collapses, but unfortunately, it happened to us.
Jamie
Wedding: 12/31/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
After tasting other treats in the bakery, we knew we were going to have our cake from BonBonerie. I am not really a cake person, but when I tasted their cakes I was delighted. They are fantastic. The cake was beautiful and we got many compliments on it. The process to order the cake was simple and hassle free.
SWolf8181
Wedding: 10/23/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Very easy to work with Carol- she showed us all of the standard designs and actually helped us come up with a new design that better matched our style by combining two of the cake designs. So yummy-- lots of compliments, especially on the unique almond flavor.
Tessaoct11
Wedding: 10/10/10
4.5 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.5/5.0
White Chocolate Romance cake was the hit of the wedding!!!
sewannsew
Wedding: 10/10/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Our cake was so delicious and beautiful. We had assumed that The Bonbonerie would be more expensive than other places but were surprised to find that it wasn't! We tasted great cake at other places but the cake at The Bonbonerie was so much lighter which we thought would be great at the end of a big meal. They were very helpful and it turned out great.
BrideSarah
Wedding: 10/9/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This is the best cake in the city!!! We chose the most popular for wedding cakes which is the Opera Cream. Delicious as always. We didn't have to think about which place to get our cake, this is truly the best cake I have ever had. The cake was decorated beautifully and exactly the way I wanted it. You can never go wrong with The BonBonerie! I would NOT recommend anyone going anywhere else! It was a no-brainer.
Danielle
Wedding: 9/15/10
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
Our cake was amazing! It was quite possibly one of my favorite wedding cakes I have ever had! I received so many compliments on the design of the cake (it was a tropical/seaside theme), and even more on the taste of the cake... I definitely suggest going for the raspberry romance as everyone loved it!
MaryM
Wedding: 9/4/10
4.8 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The only thing I was not willing to cut corners on was the wedding cake, so naturally we went chose to go "cake tasting" at the BonBonerie. I know no one could match them in quality or taste, but we were pleasantly surprised to learn that they were very reasonably priced. Not only was the cake absolutely beautiful, but it tasted heavenly too. They exceeded our expectations in everyway!
brandy54
Wedding: 9/3/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
our wedding cake was so yummy! It was unique and unlike any other.. I told them what I wanted and they delivered 100% I knew at our tasting that they would be the one to make our cake. I highly suggest them for all your bakery needs!
Solo
Wedding: 8/14/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Carol is amazing, we went over different wedding cake ideas but were unsure of what we wanted but gave her an idea. She took out a pen and paper and started drawing our cake design and said how about something like this. She joked that was not a good artist, but we were blown away! We loved it, my only disappointment is that they do not deliver cakes out of state. I would have loved to order a mini cake from them on our anniversary for yrs to come. The cake was outstanding and so moist and delicious! The opera crème is to die for. Her cake saved the day when our dinner was a dissappointment! That lemon and opera creme cake was so good! Thank you again Carol we wish you many blessings. It is truly rare to come across someone so passionate about what they do. But it definitely shows through your presence and your work, to you and your staff at Bon Bonaire thank you again!
 
 
Find BonBonerie reviews from newlyweds in Cincinnati that used BonBonerie for wedding Cakes services.