Melanie
Wedding: 4/21/12
A+++++++++++++++ AMAZING! Beautiful, high end venue. Staff is amazing from the time you make your first visit through the day of the event. Flawless excution. Great food. There is nothing that could have been done any better.
Jaya
Wedding: 3/10/12
I absolutely loved the Manor House! I JUST got married here, but have had the venue booked since last holiday season. My parents have lived in West Chester for years and had been to weddings at the Manor House before. I was an out-of-town bride, so wasn't exactly sure what to expect based on my parents' recommendations. Well, my mom clearly has good taste, because the Manor House is breathtaking. It may be a traditional wedding venue, BUT it is high-end and you can tell. Nice attention to detail--the beautiful fireplace and bar, chandeliers, etc. The sales staff--I worked with Michelle throughout my entire process--Michelle is so nice and helpful, and very responsive via email. She's great. I got married in a slow month, so she was able to work with me to get me some additional time for pictures and was able to meet me before our rehearsal to help get it all set up. Ceremony--I got married in the Atrium, and used Steve Means as our minister. He routinely does weddings at the Manor House, and seriously could not be nicer (and responsive via email). He was great, and we got lots of compliments on how powerful of a speaker he was. The atrium is absolutely breathtaking for the ceremony. When you come for a visit, as I did, and just mosey through, or see the atrium your Manor House tasting, you don't get the full feel of the actual ceremony. However, once the chairs are filled, the flowers are in place, and the sun starts to set, getting married in front of the fountain--it's absolutely stunning. Seriously. Gorgeous. I got a lot of compliments as to the beauty of the Atrium. Finally, the grounds of the Manor House are just designed for beautiful pictures--a gazebo, a bridge over water, etc. Yeah, it's probably been done before a million times, but not for YOUR wedding! I love my pics...and they were done in March, without any flowers on the grounds! It could only be prettier in the summer! I think the price is fair for the elegant location and service. I would absolutely recommend it. I have only seen a preview of my pictures so far, and they are just beautiful. Oh, I should also add that I got compliments on the great food as well. I know some critiqued that it wasn't as good as the tasting--our food came out excellent! Good job, Manor House!
Lynn
Wedding: 10/29/11
As an out-of-town bride, I never even SAW the Manor House except for in pictures before booking it. I relied on my dad and grandmother and how glad I am that I just trusted my instincts and went with it.
Our wedding was executed FLAWLESSLY! When I walked in the day of, my breath was literally taken away when I saw just how gorgeous it really was. The responsiveness leading up to the event was not the best, however, I attribute this to the fact that the Manor House lost 2 staff members in the height of wedding season. Despite that, nothing slipped through the cracks and I had ZERO complaints the day of.
The benefit to the Manor House is not only are their ballrooms gorgeous, but they are used to doing this sort of thing day in and day out and there is nothing you can't throw at them that they haven't heard before. They were even super accommodating and created mini grilled cheeses for us to be served during cocktail hour - such a hit!
One of my initial concerns was that multiple events can take place during your wedding and I worried that the events would interfere with one another. Not even a little bit. There was a wedding in the ballroom next to us and I did not even realize it.
If you want to be guaranteed the perfect reception with delicious food (something you NEVER hear at a wedding with it's mass-made food) then book the Manor House.
Jessica
Wedding: 9/17/11
The second we stepped into the door of Manor House we knew isntantly we wanted to be married here. Luckily we started searching for our vendor early because the Manor House books up fast. The venue is completely stunning and was a picture perfect place. Everyone working was super nice and helped make sure everything went perfect. It is one of the more expensive venues but it is well worth the money!! All my guest had nothing but excellent remarks about food and the service during dinner. Definitly worth the money if you are looking for an amazing outdoor cermony and reception area!!
Alessa
Wedding: 9/4/11
We had Sherri as our sales rep and she was amazing to work with. I had a lot of changes all through our planning process and not once did she get annoyed with me. She was able to make everything I asked for and wanted happen. We had the Atrium for our ceremony and the Carolina room for our reception. Everything was perfect and looked just how I wanted. One of the bartenders did show up and the owner's son jumped in to help serve (I did not find out until after the wedding when my wedding coordinator told me). Sherri took care of everything, I did not have to do anything. Which is exactly what I wanted. The food and alcohol was great. I do not have one complaint. The staff was amazing!
Danielle
Wedding: 5/7/11
We knew from the moment we walked in the front door that we would be getting married at Manor House. Absolutely beautiful...from the reception room(s), to the outdoor gardens, to the gazebo and the atrium. Not only was it stunning but their staff was incredible. They are so easy to get in touch with, and I honestly felt like Michelle went above and beyond by not only helping me plan out the ceremony/reception but it almost felt like I had my very own wedding planner. The "day of" staff were LIFE SAVERS. We were supposed to have our ceremony outside at the gazebo and at the very last minute it started to rain, so within a matter of a couple minutes they had managed to re-locate and place all 200 chairs and flowers inside into the just as beautiful atrium so the ceremony could still go on (on time even)! Half of the people didn't even realize the ceremony wasn't supposed to be in the atrium. The staff catered to our every need that day/night and there was never a moment where I felt lost or stressed because they had everything under control. Worth every penny!
tln22dm
Wedding: 9/18/10
The Manor House was everything we hoped it would be and more. The staff was very helpful and responsive. They were all accomodating and a pleasure to work with throughout the event and the event planning.
Ari
Wedding: 7/24/10
As soon as I saw the Manor House I fell in love with the location. I know they do a billion weddings there a year but I had never been to an event there and was a little nervous because I had heard mixed reviews. They were great to work with. I worked with Sherri and she was awesome. She was very quick to respond to all my questions and made sure all my requests were followed. The food was great! It was hot (big pet peeve of mine when I get cold food at weddings) and it tasted better than at the tasting. They even went above and beyond when one of my friend’s husbands came late and missed dinner, they brought him a fresh plate of food when he arrived. They are one of the more expensive places to have a wedding, but I was so happy that I spent the extra money and it all ran very smoothly.
cincibride
Wedding: 7/17/10
I would highly recommend the Manor House. We had our wedding there in July and everything turned out wonderfully. The venue is absolutely gorgeous, the food is amazing and the staff is helpful. It's pretty costly so if you are on a tight budget this probably isn't the place, but to us, it was worth it.
shephelu
Wedding: 7/3/10
Manor House was BEAUTIFUL!!!!! I knew when I walked in that this was where I wanted to get married. And you can get married and have your reception at one place!!
Problems:
- CRAZY expensive- and EVERYTHING has an extra cost, I mean EVERYTHING!
- The day of the wedding we had to constantly remind them to light the candles and put the cake out!
- The person in charge of our experience moved our Signing Memory Book after 10 minutes of people being seated, so I only have about 20 of 250 people who signed it :( He said the line was too long?!?! Like who cares!!!
- There were supposed to be 2 workers to open the doors for my dad and I to walk into the atrium, which werent there! My dad had to awkwardly open the doors for both of us! Nobody noticed it being weird, but i was upset
Overall, I LOVED the looks of the Manor House and what they have to offer. But be prepared to pay a lot of money and for there to be some mistakes.. I guess no one is perfect?? But they should be on your wedding day! :)
Anar and Adam
Wedding: 5/30/10
The Manor House was the only place my husband and I could find that really stood apart from all the other venues. We had our wedding and reception there. The ceremony was just perfect in the Atrium. The great thing about having a ceremony there is you can elect to have one outside with a back-up of having it inside. We'd originally chosen to have the wedding outside at the white gazebo. Two days before the wedding during rehearsal, it was ridiculously hot outside. Given our elderly family members, we requested to move the wedding indoors. Manor House agreed and we will forever appreciate their flexibility in doing so. The Atrium is gorgeous with an ornate fountain and so full of light. Jennifer, our sales associate, was most flexible in dealings with my parents as well, which helped keep me calm. They would try to change things without talking to me and our salesperson patiently waited for me to get it worked out even when it came down to the deadlines for food and alcohol selections that the parents and I did battle over. Being out of state and planning a wedding is no easy feat. The value was spectacular in my eyes; they worked with the vendors and I didn't need to do anything to coordinate the day of the wedding. Their 2.5 hour picture time limit they gave us seemed a little stringent, but I felt afterwards, the time allotment was appropriate. The food received many compliments from our guests. Manor House was a professional vendor and I highly recommend the venue as a whole.
wenz2020
Wedding: 5/1/10
Quality of Service: My interaction with the venue and my salesperson was good up until the day of (which of course if the most important day). The person managing my room did not appear experienced. Many small problems including not all varieties of my cake were put out, I had to go up to the manager and tell him my late night dessert was late coming out while he was busy flirting with one of my guests. My placecards were not placed in the order I had specified, including on my head table. We also pre-ordered vendor meals for our photographers, which never came out, even after we asked them where they were. That was very embarrassing to us, and I felt really bad for our photographers.
Responsiveness / Professionalism: My salesperson was very easy to get ahold of, and easy to work with, however I repeatedly received documents that were incorrect, and it took many tries to get a correct version.
Value for Cost: The venue is absolutely beautiful. I am still glad we had both our ceremony and reception there. The food was delicious and cooked perfectly. My guests probably did not even notice the things that went wrong, but I just wish the service and details came together better.
Flexibility: The venue has strict rules about what they allow and do not allow, and the overall way of doing things. If you want something truely unique and something you can customize yourself, this is probably not the place. Wedding ceremonies in the evening are at pre-set times. However I did want to use a vendor that they normally do not work with, and I was granted permission.
Overall it was a good experience, beautiful location, good food, and everything was at one location (ceremony, reception, catering).
Stephanie
Wedding: 10/10/09
Very nice place, not extremely flexible
Kara
Wedding: 9/26/09
We booked the Manor House more than a year out and loved it. We originally had Julie as our contact person. It's a beautiful location-we chose the Gazebo for our ceremony (with atrium as indoor backup) and the Carolina Room for the reception. One of the main reasons we went with the Manor House was that the Atrium was so beautiful we knew we wouldn't be too sad if it rained. (it of course did rain). The food was good, although better at the tasting, and everything went very smoothly. Only complaint was that we ended up with a different contact person after Julie left, and she was definitely less flexible. Overall though we loved it and were very happy.
tbarnes
Wedding: 10/11/08
The Manor House was the perfect location for my traditional romantic evening reception. We did NOT use the Manor House for our ceremony. The building is beautiful, elegant and well-kept. My one complaint would be that the food was not as good as it was the night of the tasting. We chose a rather expensive selection with Prime Rib and were slighly disappointed with it. Apparently not everyones was tough, but the bridal party members who chose it said it was - as well as me and my husband. Other than that - they were very flexible with us wanting to cover an entire wall - make last minute seating chart changes and move tables at the last minute. An excellent, elegant choice for a reception.
Lynn
Wedding: 9/6/08
Aboslutely worth every penny!! They allowed me to have the wedding of my dreams. They were professional, caring,attentative and acted as though they wanted this to be the best day of your life. I would recommed to anyone who wants that little extra for their wedding. People walked away from the night saying that it was such a beautiful place to be!
elana4ut
Wedding: 7/7/07
The Manor House was absolutely beautiful and the staff was wonderful. A few little things they had to change the day, but for the most part everything was perfect.
Bethany
Wedding: 5/26/07
Overall everything went well, you have to purchase your food and drinks from the Manor House, the food was pretty good, but you they only have two sample days a year and they don't cook everything they offer on the menu. We ordered something that wasn't available on preview day so it wasn't what we thought it would be. We ran into some problems in set up on the wedding day. They kept interrupting me when I was getting pictures taken because they couldn't figure out where things were supposed to go, which was annoying. They also didn't set up enough chairs for my wedding ceremony correctly so my wedding party had to rearrange them all and set up extra chairs. Then they lost our cake round so we had to pay for that.
Kathy
Wedding: 3/31/07
This location is absolutely gorgeous. We had to provide flower arrangements for the tables at dinner, but the gardens provide a beautiful setting to take pictures in. The servers were on top of all of our guests needs, and we did not have to do anything to prepare the week of. They were in contact with all of our vendors, and even made recommendations of which vendors we should avoid, and which ones have a great track record.
Numerous guests commented on how it was one of the most elegant receptions they have ever attended. If you include an open bar, you are looking at $45-$55/adult. This does not include any of the flowers/cake/dj. But the event was perfect, and I would definitely recommend this location.
We chose to have our ceremony at our local church, but The Manor House does also serve as a location for the ceremony.
AshleyBerberich
Wedding: 6/25/06
We had excellent service, and fantastic attention to detail!